Terms of Service
Last updated: 14 April 20261. Acceptance of Terms
By accessing or using Root Notes, you agree to be bound by these Terms of Service. If you do not agree, please do not use the application.
2. Eligibility
You must be at least 13 years old to use Root Notes. In the European Economic Area and the United Kingdom, where consent is the legal basis for processing, the digital-services age of consent is 16 — if you are under 16 in those regions (including Ireland) you may only use the service if a parent or legal guardian has given verifiable consent on your behalf; parents or guardians can contact us at privacy@rootnotes.me before an account is created. We do not knowingly allow children under 13 to create accounts or submit personal information.
3. Description of Service
Root Notes is a songwriting tool that provides chord generation, voice leading, audio recording, and project management features. When logged in, your content is synced across devices via cloud storage. The service is provided "as is" and may be updated or modified at any time.
4. Accounts
You may create an account using an email address and password or by logging in with Google. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may delete your account at any time from your account settings; this cascade-deletes your Firestore documents, Firebase Storage objects, and Firebase Authentication record in one server-side operation. If you have an active paid subscription, it is set to cancel at the end of the current billing period. For the full list of what is purged and retained, see the Data Storage & Retention section of our Privacy Policy.
5. Subscriptions & Billing
Root Notes offers free and paid subscription tiers. Paid plans, when available, are billed through Stripe in EUR, USD, or GBP. Paid subscriptions renew automatically at the end of each billing period. You may cancel at any time from your account settings or through the Stripe customer portal. Upon cancellation, you retain access to paid features until the end of your current billing period, after which your account reverts to the free tier. At checkout we display the total price per billing period and the renewal cadence. For subscriptions longer than one month (including annual plans), we send a reminder notice between 30 and 7 days before the plan renews. We reserve the right to change subscription pricing with reasonable notice. Price changes will not affect your current billing period. EU/UK 14-day right of withdrawal. If you are a consumer in the European Union or the United Kingdom, you have a statutory right to withdraw from a paid subscription within 14 days of purchase. We offer this as an unconditional 14-day refund: to exercise it, email legal@rootnotes.me from the address on your account within the 14-day period and we will refund the full subscription fee regardless of any use of paid features during that time. After the 14-day period, subscription fees are non-refundable except where required by applicable law.
6. Your Content
You retain full ownership of all musical content, lyrics, audio recordings, and projects you create with Root Notes. Your content is stored locally on your device and, when you are logged in, synced to cloud storage. We do not claim any rights to your content. By uploading or syncing content, you grant us a limited, non-exclusive, non-sublicensable licence to store, transmit, and display that content solely for the purpose of operating and providing the service to you. This licence ends when you delete the content or your account. No AI or ML training. We do not use your recordings, lyrics, projects, or any other user-generated content to train, fine-tune, or evaluate machine-learning or AI models, and we do not share your content with third parties for that purpose. Our sub-processors (Firebase and other Google services including Google Sign-In and the Google tag (gtag.js / Google Analytics 4), Sentry, Stripe, BigDataCloud, ImprovMX, Vercel, and Gravatar) process your content only to deliver the service and, to the extent set out in their data-processing terms, do not use your content to train generative-AI or machine-learning models; where a processor offers an AI-training opt-out we exercise it. Rights-clearance warranty. You represent and warrant that you own or have cleared all rights (including third-party samples, loops, and lyrics) necessary to upload and store any content you submit to Root Notes. Content you delete is moved to trash and permanently purged from the cloud after 30 days. We recommend keeping local copies of important content. If you submit feedback or feature requests through the community feedback board, your display name and submission content will be visible to other logged-in users and will be sent as an email notification to our internal review address via our transactional-email provider. We reserve the right to moderate or remove community submissions and retain them only as long as reasonably needed for the operation of the feedback board.
7. Acceptable Use
You agree to use Root Notes for lawful purposes only. You may not: • Upload content that infringes third-party intellectual property or privacy rights • Use the service to distribute malware, spam, or unlawful material • Attempt to reverse-engineer, disrupt, or exploit the application beyond its intended use • Scrape, crawl, or extract data from the service using automated means without our written permission
8. Reporting Illegal Content & Copyright Infringement
As a hosting service established in the European Union, we operate a notice-and-action mechanism in line with Articles 16–17 of the EU Digital Services Act. If you believe content on Root Notes infringes your rights or is otherwise illegal, email privacy@rootnotes.me with: • A description of the content you are reporting and its location on the service (URL or identifier) • An explanation of why the content is illegal or infringing (including identification of the right you claim is infringed) • Your name and contact details • A statement, made in good faith, that you believe the content is illegal or infringing and that the information in the notice is accurate and complete We will review each notice promptly, notify the uploader where we remove or restrict access to their content, and provide a clear statement of reasons that includes information on your options for redress — our internal complaint-handling process, out-of-court dispute resolution under Article 21 of the DSA, and judicial redress. Uploaders may contest a removal by replying to the statement of reasons. Accounts of repeat infringers may be terminated.
9. Intellectual Property
The Root Notes application, including its design, code, and branding, is protected by copyright. You may not reproduce or redistribute the application without permission. Certain data and audio samples used in Root Notes are derived from openly licensed sources. These are available under their respective licences as detailed on our Credits page.
10. Termination
You may close your account at any time from your account settings. We may suspend or terminate accounts that materially breach these Terms, infringe third-party rights, or abuse the service. Where possible, we will give notice before suspension. On termination, your access to paid features ends and cloud-stored content is handled subject to the retention rules described in our Privacy Policy.
11. Disclaimer of Warranties
To the fullest extent permitted by law, Root Notes is provided "as is" and "as available" without warranties of any kind, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure. This clause does not limit any statutory rights that consumers cannot waive under applicable law.
12. Limitation of Liability
To the fullest extent permitted by law, Root Notes is not liable for any loss of data, interruption of service, loss of profits, or any indirect, incidental, special, or consequential damages arising from the use of the application. While we take reasonable measures to protect your cloud-stored data, we do not guarantee that data stored in the cloud will be free from loss or corruption. We recommend keeping local copies of important content. Nothing in these Terms limits any liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any statutory rights as a consumer.
13. Indemnification
To the extent permitted by applicable consumer-protection law, you agree to indemnify and hold Root Notes harmless from any third-party claim, demand, or expense (including reasonable legal fees) arising from content you upload, your breach of these Terms, or your violation of any law or third-party right. This indemnity does not apply to claims arising from our own negligence or wilful misconduct, and it does not limit the mandatory protections available to consumers under applicable law.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of Ireland, without regard to conflict-of-law principles. The courts of Ireland have non-exclusive jurisdiction over disputes arising from these Terms. Consumers may also bring proceedings in the courts of the Member State or country in which they are domiciled, and we may bring proceedings against a consumer only in the courts of their domicile (as required by Article 18 of Regulation (EU) 1215/2012). Nothing in this section deprives consumers of the protection of mandatory provisions of the law of the country in which they reside.
15. Changes to Terms
We reserve the right to update these terms at any time. Continued use of Root Notes after changes constitutes acceptance of the revised terms.
16. Contact
For questions about these terms, reach out to us at legal@rootnotes.me.